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A list of the most common problems and their solutions can be found in the Help
files supplied with each program.
For example, if you have a problem with LP Recorder:
- Click on the Windows Start button
- Select All Programs > LP Recorder > LPRecorder Help
- When the Help file is displayed on the screen, select Troubleshooting >
Solutions to common problems
If you are unable to find a solution to your problem in the Help files, technical
support is available for registered users of the latest versions and trial version
users.
First, enter your software Registration Number:
Lost Registration number
If you have lost your registration number you can get a new one by
purchasing an upgrade to the latest version.
Trial Version users
Enter Trial as your Registration Number.
Xitel Customers
Register your details before posting
your first technical support request. Your registration number is on your Xitel
CD sleeve.
CFB Software customers
You are already registered
for technical support. Your registration number is in
the email sent to you when you ordered the software.
Registration Number *
Then complete the rest of the form and click on the Send button:
Your Name *
Your Email Address *
Operating System *
Problem summary *
Detailed description of the problem *
A few seconds or so after you click on the Submit button you should see
the confirmation Your message has been sent
next to the button. If not, check the form for error messages.
A copy of your message is also emailed to you when you click on the Send
button.
If you do not receive it shortly check that you entered your correct email address
on the form.
On business days you will normally receive a reply by email within 24 hours. At
all other times you should receive a reply on the next business day at the latest.
Copyright
Copyright © 2010
CFB
Software All rights
reserved. Privacy Policy
ABN 20 939 391 060
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